Privacy policy

Last updated: October 27, 2026

This policy explains what information FXBG Garage Door Help ("we") collects through this website and how we use it.

What we collect

• Information you send us, such as your name, contact details, general location and a description of your garage door problem, when you email us or call.
• Phone call details. If you call a number on this site, the call may be routed through a call-tracking service that records the calling number, the time and length of the call, and, where announced at the start of the call, a recording of the call.
• Basic technical data that web servers log automatically, such as IP address, browser type and pages visited. We don't use advertising trackers or sell this data.

How we use it

• To answer your request and connect you with an independent garage door company who serves your area. When we make a referral, we share the details needed for that provider to contact you and understand the job.
• To keep records of requests and calls, for quality and to resolve disputes.
• To improve the information on this site.

Who we share it with

• The service provider(s) we refer you to.
• Vendors who run our email, phone and hosting, only as needed to provide those services.
• Authorities, if required by law.

We do not sell your personal information.

Your choices

You can ask us to delete the information you've sent us, or to stop contacting you, by emailing [email protected]. Once a provider has your details because you asked for a referral, their own privacy practices apply.

Changes

We may update this policy. The date at the top shows the latest version.